Neida's Boutique is pleased to offer a satisfaction guarantee for all items purchased. Providing garments are returned in their original condition and packaging, unworn, unwashed. We offer a 10 business day exchange policy. If your original invoice had free postage we will deduct $10.99 for postage and handling. We do NOT cover return shipping costs.

NOTE: We ONLY offer store credit or an exchange for all items. No refunds.

If you would like to exchange your products:
  • Please contact us so we can check availability
  • Pay the cost of shipping the items back to us via USPS or FedEx
  • Send the item in its original packaging with tags to:
Neida's Boutique
10600 Montwood, Suite 122
El Paso, TX 79935
  • Write your order number and name clearly on the parcel
  • Include your reason for return
  • Include your contact number
  • Allow 5-10 business days for exchange